Isagenix Info and Updates
Find more information here on shipping delivery estimates, out-of-stock products, Customer Care wait times, and other COVID-19-related impacts.
Our top priority remains the safety of our Customers, Isagenix Independent Associates, staff, and global community. We are taking steps to provide continued service without interruption and to uphold our no-compromise quality commitment during these unprecedented times.
Product Updates
We are committed to doing our best to keep products available to you with little to no interruption during this unprecedented time but sometimes products are temporarily out of stock or discontinued.
View Out of Stock & Discontinued Product List
Customer Care
Our team is here for you. Here's how to Contact Customer Care.
As of March 25, average customer service wait time is 10 minutes.
Shipping Updates
With increased online shopping, ongoing impacts of COVID-19, and possible inclement weather can result in longer shipping time frames. Consider placing orders as soon as possible!
We are working closely with our delivery partners to minimize any impact to you as much as possible. Waiting on a package? Visit your shipping confirmation email for the latest tracking information.
Event updates
We miss you and can’t wait until we can meet again. Visit IsagenixEvents.com for more information on events.
Now Virtual with New Dates!
Canada Celebration
Apr 23-24, 2021
Visit the events page for more details.
Celebration 2021
July 30-31
Visit the events page for more details.
Technology updates
We’ll keep you updated with current technology upgrades and outages (because hey, those happen too.)
Isagenix World Headquarters
To follow recommendations of the Centers for Disease Control and local public health departments:
- Tours of the Isagenix World Headquarters in Gilbert, Arizona, are unavailable until further notice.
- Isagenix Order Pickup is closed until further notice. Learn more.
Out of Stock and Discontinued Products
Out of Stock Products
CA
- IsaPro Chocolate Canister and IsaPro Vanilla Canister
- Snack Bites Peanut Butter Bliss
- Creamy Dutch Chocolate IsaLean Shake
- Creamy French Vanilla IsaLean Shake
- Strawberry Cream IsaLean Shake
- Chocolate Mint IsaLean Shake
- Birthday Cake Flavor IsaLean Shake
- Natural Creamy Vanilla – Kosher
- Natural Chocolate IsaLean PRO
- Strawberry Cream IsaLean PRO
- Natural Vanilla IsaLean PRO
- French Vanilla IsaLean PRO
Products on existing Lifestyle Rewards orders and packs only
- CA Complete Essentials™ with IsaGenesis™ for Men unavailable for individual wholesale but available for packs and on existing Lifestyle Rewards
Product Discontinuations
U.S
|
Discontinued Products |
Replacement Products |
Discontinuation Date |
|
|
Same components of pack as individual products |
|
|
|
Same components of pack as individual products |
|
|
|
Same components of pack as individual products |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
Chocolate Decadence IsaLean™ Bar |
|
|
|
Chocolate Decadence IsaLean™ Bar |
|
|
|
Natural Rich Berry Cleanse for Life™ 3.4-ounce powder formula |
|
Canada
|
Discontinued Products |
Replacement Products |
Discontinuation Date |
|
|
Same components of pack as individual products |
|
|
|
Same components of pack as individual products |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
|
No Replacement |
|
|
Dynamic Hydration Pack |
|
|
|
Comfort Pack |
|
|
|
Nutty Caramel Cashew IsaLean™ Bar |
|
|
|
S’mores Flavor IsaLean™ Bar |
|
|
|
Natural Rich Berry Cleanse for Life™ 2-ounce bottles |
|
|
|
Coconut AMPED™ Hydrate sticks |
|
|